Warranty
We don't disappear after the sale.
A warranty is only as good as the people standing behind it. If something goes wrong with your mattress or furniture, Best Sleep Centre is here to help you through the process.
When you need us, you know who to call.
Buying a mattress or a piece of furniture is a long-term purchase. We believe the service behind it should be long-term too.
If you experience a potential warranty issue, our team can help you understand what information is required, document the issue and work through the applicable manufacturer warranty process.
You're not left trying to figure it out alone.
Start with Best Sleep. Our experienced team knows the products, understands the warranty process and can help guide your claim from the beginning.
How a warranty claim works.
Warranty requirements vary by manufacturer and product, but getting started is straightforward.
Tell us what happened.
Complete the appropriate online warranty form and provide your original purchase information.
Show us the issue.
Upload the requested photographs so the condition of the mattress or furniture can be properly documented.
We help move it forward.
The information is reviewed and the applicable manufacturer's warranty process determines the next steps.
A little information now can save a lot of confusion later.
Watch our warranty video to better understand what to expect, how mattress warranties work and what you can do to protect your purchase.
Let's get your claim started.
Select the type of product you're making a claim for. Have your original invoice information and photographs ready.
Mattress Warranty Claim
Have an issue with a mattress purchased from Best Sleep? Begin your mattress warranty claim online.
Start Mattress ClaimFurniture Warranty Claim
Experiencing a possible furniture defect? Submit your purchase information and the requested photographs.
Start Furniture ClaimKnow what's covered.
Manufacturer warranty terms vary by product. Review the applicable warranty document for complete coverage requirements, exclusions and care instructions.
Take care of it and help protect your warranty.
Your manufacturer's warranty has specific requirements. A few simple habits can help keep your mattress in good condition and avoid preventable warranty problems.
Not sure if it's a warranty issue?
Give Best Sleep Centre a call. We'll help you understand the next step before you submit your claim.